Description
Cohort is a Smart Loyalty platform that revitalizes customer loyalty strategies with innovative engagement experiences such as social media interactions, challenges, and user-generated content (UGC). The platform empowers CRM & Loyalty teams to boost average purchase value and customer lifetime value (LTV) without requiring IT resources. It aims to maximize the value of each customer through truly innovative and personalized experiences, moving beyond traditional discount-driven loyalty. Cohort integrates with existing tools like CDP, CRM, and loyalty engines, allowing for data synchronization and offers detailed analysis and benchmarks of loyalty programs across various sectors like fashion, retail, and sports.