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Quivr
Quivr provides AI support agents for customer-support teams. Its agents draft replies, execute support actions, route tickets, engage website visitors, analyze support data, and maintain knowledge bases through integrations with business systems.
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Michael
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Description
Michael is a specialized Quivr AI support agent that executes transactional support actions, including eligible refunds, cancellations, and account updates. It connects to payment systems, applies refund-policy edge cases, processes actions, and automatically resolves related tickets for customer-support teams.Category: Customer Engagement Platform
Lily
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Description
Lily is a specialized Quivr AI support agent for turning support-ticket data into actionable product insights. It identifies trends and recurring issues, measures customer sentiment, extracts product feedback, and highlights potential revenue impact.Category: Customer Engagement Platform
Kelly
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Description
Kelly is a specialized Quivr AI support agent for high-volume customer-support teams. It learns from past responses, retrieves backend order and tracking information, supports multilingual interactions, and produces multiple response drafts for a human agent to review and send.Category: Customer Engagement Platform
Steven
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Description
Steven is a specialized Quivr AI support agent for organizing customer-support queues. It scans incoming tickets, routes categories such as billing and product feedback to appropriate teams, applies tags, priorities, and assignees, and filters spam, duplicates, and follow-up emails so important tickets reach the right people.Category: Customer Engagement Platform
Joana
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Description
Joana is Quivr's Engagement Agent for website visitors. It detects high-intent behavior, starts timely conversations, answers plan and product questions, provides personalized recommendations, and operates continuously to help guide visitors toward actions such as starting a trial.Category: Customer Engagement Platform
Dan
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Description
Dan is a specialized AI support agent from Quivr focused on keeping customer-support knowledge bases accurate. It identifies questions the help center cannot answer and discrepancies between documented guidance and updated agent responses, then drafts documentation changes for review while preserving the organization’s voice. Quivr presents Dan as improving self-service and reducing ticket volume.Category: AI Agent