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Wave

Wave is a mobile money company reinventing financial services across Africa. It lets users deposit, withdraw, and pay bills for free, send money for a 1% fee, and buy airtime instantly, serving everyday consumers who need affordable, accessible banking.

Dakar, SN

Investments (1)

Description

Wave offers mobile money services designed to make banking modern and affordable, primarily for underserved populations across Africa. Its core product allows users to deposit and withdraw money for free, pay bills for free, send money to anyone for only 1%, and buy airtime instantly, backed by toll-free customer support and strong security. Wave operates across numerous African markets including Burkina Faso, Cameroon, Cote d'Ivoire, DRC, Gambia, Malawi, Mali, Niger, Senegal, Sierra Leone, and Uganda, with a global team building what it describes as 'the future of money, Africa-first.' The company emphasizes a distinct hiring philosophy and culture rooted in transparency, mission-driven work, honesty, and rapid iteration, serving individual consumers and agents who rely on Wave for everyday financial transactions.

Grant Funding

VC Funding

None

2021

$0

$200M

Technology & Skills

Uncover the hard and soft skills and tools employed by the organization, and gain insight into the technologies that drive their success

FRAUD PREVENTION

RISK‑ANALYSIS

REGISTRATION TOOLS

MONEY LAUNDERING

PROBLEM SOLVING

MARKET ANALYSIS

TRAVEL ARRANGEMENT

AGENCY MANAGEMENT

PUBLIC RELATIONS

EMERGENCY COMMUNICATION

EMPLOYEE RELATIONS

DISTRIBUTION MANAGEMENT

DEVELOPER TOOLING

HR ADMINISTRATION

CHANNEL PERFORMANCE

ATTENTION TO DETAIL

OFFLINE MARKETING

PEOPLE ANALYTICS

FIELD TEAM LEADERSHIP

INFORMATION SECURITY

AI CODING AGENT

CONTRACT NEGOTIATION

IT OPERATIONS MANAGEMENT

FLEET MANAGEMENT

CAMPAIGN MANAGEMENT

RECORD MAINTENANCE

SUPPLIER MANAGEMENT

BUSINESS CONTINUITY PLANNING

PERFORMANCE MANAGEMENT

MULTI-FACTOR AUTHENTICATION

CROSS-FUNCTIONAL COLLABORATION

EMERGENCY RESPONSE

WORK PERMIT PROCESSING

PIPELINE MANAGEMENT

CROSS-FUNCTIONAL LEADERSHIP

DISASTER RECOVERY

ADP WORKFORCE NOW

HIRING STRATEGY

PROMPT ENGINEERING

NETWORK MANAGEMENT

RELATIONSHIP BUILDING

TAX WITHHOLDING

COMPANY SECRETARIAL MATTERS

INVOICE PROCESSING

BANKING OPERATIONS

PUBLIC SPEAKING

BUDGET MANAGEMENT

INSTRUCTIONAL DESIGN

CALL MONITORING

CAMPAIGN ANALYSIS

PERFORMANCE REPORTING

CUSTOMER ACQUISITION

BANK TRANSACTION

MACHINE LEARNING THEORY

AGENT MANAGEMENT

RISK MANAGEMENT

PROJECT MANAGEMENT

PEOPLE MANAGEMENT

RECOVERY STRATEGY

EVACUATION PLANNING

PHYSICAL SECURITY

EMPLOYER BRANDING

AGENT QUALITY MANAGEMENT

MITIGATION PLANNING

MULTI-STATE PAYROLL

QUALITY ASSURANCE

CONTRACT MANAGEMENT

INVENTORY MANAGEMENT

DASHBOARD REPORTING

DATA COLLECTION

HALLUCINATION DETECTION

SUCCESSION PLANNING

TROUBLESHOOTING

BACKGROUND CHECKS

STAKEHOLDER MANAGEMENT

BRAND AWARENESS

MOBILE MONEY REGULATION

MICROSOFT OFFICE SUITE

RISK MITIGATION

PURCHASE ORDERS

TALENT ACQUISITION

CROSS-BORDER COORDINATION

MARKETING BUDGETING

CONTRACT COMPLIANCE

FIELD OPERATIONS

KNOWLEDGE TRANSFER

CAPACITY PLANNING

TRAVEL COORDINATION

COST MANAGEMENT

PROCESS DOCUMENTATION

TICKET MANAGEMENT

CUSTOMER SUPPORT AUTOMATION

IMPORT LOGISTICS

CUSTOMER ONBOARDING

CASE MANAGEMENT

IDENTITY MANAGEMENT

PAYROLL ADMINISTRATION

EMPLOYEE RECORDS

INCIDENT PREVENTION

ORGANIZATIONAL DESIGN

EMPLOYEE EXPERIENCE

PERFORMANCE REVIEW

OFFICE MANAGEMENT

INVOICE MATCHING

CRISIS MANAGEMENT

INTERNAL CONTROLS

SERVICE QUALITY ASSESSMENT

AGENT NETWORK MANAGEMENT

AI-ASSISTED DEVELOPMENT

PARTNERSHIP NEGOTIATION

QUALITY STANDARDS

PROCESS IMPROVEMENT

STRATEGIC PLANNING

TREASURY SYSTEM

API INTEGRATION

I-9 VERIFICATION

STAFF MANAGEMENT

VEHICLE FLEET MANAGEMENT

LEARNING AND DEVELOPMENT

INTERPERSONAL SKILLS

ESCALATION MANAGEMENT

GROWTH STRATEGY

VENDOR NEGOTIATION

VENDOR COORDINATION

PERFORMANCE EVALUATION

BRAND GUIDELINES

PERFORMANCE MONITORING

MARKETING FUNNEL

LEGAL RISK MANAGEMENT

PERFORMANCE TUNING

CONTRACT DRAFTING

CREATIVE SYSTEMS

CANDIDATE EXPERIENCE

SOCIAL SECURITY

FIELD TEAM MANAGEMENT

CONTAINERIZATION

PERFORMANCE ANALYSIS

CUSTOMER SATISFACTION

EVENT ORGANIZATION

CONSUMER INSIGHT

DEVELOPER PRODUCTIVITY

ACTIVE LISTENING

TALENT MANAGEMENT

MICROSOFT OFFICE

EVENT MANAGEMENT

FINANCIAL DATA ANALYSIS

FRAUD INVESTIGATION

ORGANIZATIONAL CULTURE

SPACE FRAMEWORK

REAL-TIME STREAMING

VENDOR MANAGEMENT

INFLUENCER MARKETING

HEALTH AND SAFETY COMPLIANCE

LIQUIDITY MANAGEMENT

TRAINING AND DEVELOPMENT

INTERNAL CONTROL

FINANCIAL SECURITY

CORPORATE GOVERNANCE

COMPANY SECRETARIAL

MARKETING ANALYTICS

SECURITY OPERATIONS

MARKETING STRATEGY

CASH FORECASTING

EXTERNAL COUNSEL MANAGEMENT

ENDPOINT MANAGEMENT

INCIDENT RESPONSE

DISTRIBUTED TRAINING

DIVERSITY HIRING

FACILITIES MANAGEMENT

TEAM DEVELOPMENT

FRENCH LANGUAGE

CONVERSATIONAL AI

TELECOMMUNICATIONS

COMMERCIAL MANAGEMENT

TRANSACTION MONITORING

TELEPHONY INFRASTRUCTURE MANAGEMENT

DISCREPANCY RESOLUTION

DATA MANAGEMENT

TREASURY MANAGEMENT

POLICY DEVELOPMENT

PORTFOLIO MANAGEMENT

INCIDENT INVESTIGATION

INCLUSIVE HIRING

GOOGLE WORKSPACE

REGULATORY COMPLIANCE

DEPENDENCY MANAGEMENT

AGENT RECRUITMENT

MYSTERY SHOPPING

CHANGE MANAGEMENT

TEAM MANAGEMENT

USER ACQUISITION

FRAUD MANAGEMENT

CONFLICT RESOLUTION

OPERATIONAL EXCELLENCE

BILLING RECONCILIATION

CUSTOMER SUPPORT

BENEFITS ADMINISTRATION

MARKET INTELLIGENCE

LEASE AGREEMENT

FINANCIAL SERVICES

LATENCY OPTIMIZATION

SERVER ADMINISTRATION

WORKFORCE DEVELOPMENT

LOW-RESOURCE LANGUAGE

ASSET MANAGEMENT

CASH MANAGEMENT

COHORT MANAGEMENT

CUSTOMER SERVICE

DEVELOPER EXPERIENCE

BUSINESS INTELLIGENCE

STAFF RECORDS MANAGEMENT

MICROSOFT EXCEL

HR SYSTEMS CONFIGURATION

REGULATORY REPORTING

CREATIVE DIRECTION

FINANCIAL REPORTING

SANCTIONS SCREENING

SALES TECHNIQUE

TEAM LEADERSHIP

PROGRAM MANAGEMENT

TIME MANAGEMENT

RISK ASSESSMENT

COMPLAINT HANDLING

LEGAL OPERATIONS