Description
Conversational Commerce is a Verismart solution that applies chat, live, and voice bots to customer support and commerce workflows. It provides 24/7 instant assistance, personalized recommendations using customer preferences and purchase history, routine-task automation such as order processing and shipment tracking, and integrations with messaging apps and websites. The solution also supports knowledge-base-driven chat automation, human-agent handover, information extraction from documents and web pages, and deployment for SMB and enterprise use without cloud-environment dependencies.