Back to Organizations
Spring Labs
Spring Labs provides AI-native compliance and operations software for financial services organizations. Its AI agents analyze customer interactions, automate QA and complaint workflows, and support governance, risk, and compliance programs for banks, fintech lenders, BaaS platforms, and account receivables management firms.
Distributed
Description
Spring Labs is a financial-services technology company offering agentic AI products for customer experience, quality assurance, complaint management, and compliance operations. Its CX, QA, and Complaints agents process calls, chats, and emails to generate structured intelligence, score interactions, detect and triage complaints, draft responses, route escalations, and produce reporting. The company also offers SummerGRC, an AI-native governance, risk, and compliance platform with entity data management, agent building and execution, case management, document management, GRC tools, audit trails, and program-health reporting. Its customers include sponsor banks, fintech lenders, enterprise banks, BaaS platforms, and ARM companies.Grant Funding
VC Funding
None
2018
2019
2021
$0
$68M