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Wave Mobile Money Inc.

Wave Mobile Money Inc.

Wave is a mobile money company providing affordable banking services in Africa. Their mission is to make Africa the first cashless continent by building a modern, inclusive, and affordable financial network. The service offers free deposits, withdrawals, and bill payments, with a 1% fee for sending money, targeting both personal and business users.

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Description

Wave is a mobile money service focused on making financial services radically affordable and accessible across Africa, with the goal of making it the first cashless continent. The service allows users to send and receive money, pay bills, and access other financial services via a mobile app. Key features include free deposits and withdrawals, a 1% fee on money transfers, instant airtime purchases, and toll-free customer support. Wave operates in several African countries, including Senegal, Ivory Coast, Uganda, Mali, and Burkina Faso, offering both personal and business accounts. The company was founded by Drew Durbin and Lincoln Quirk, who previously created Sendwave. Wave operates as a fully remote, global team dedicated to improving the financial lives of its users.

Technology & Skills

Uncover the hard and soft skills and tools employed by the organization, and gain insight into the technologies that drive their success

CONTRACT MANAGEMENT

TEAM MANAGEMENT

CASH MANAGEMENT

LIQUIDITY MANAGEMENT

CUSTOMER SERVICE

AGENT OPERATIONS

AGENT ACQUISITION

AGENT ONBOARDING

FIELD OPERATIONS

PERFORMANCE MONITORING

RISK MANAGEMENT

FRAUD MANAGEMENT

PEOPLE MANAGEMENT

AGENT RECRUITMENT

TREASURY SYSTEM

COUNTERFEIT DETECTION

ATTENTION TO DETAIL

TRAINING MATERIAL

TRAINING DELIVERY

PERFORMANCE MEASUREMENT

TRAINING NEEDS ANALYSIS

RELEASE MANAGEMENT

MOBILE PAYMENTS

FINANCIAL SERVICES

STAKEHOLDER MANAGEMENT

PARTNER MANAGEMENT

ACCOUNT MANAGEMENT

MERCHANT EXPANSION

FRAUD PREVENTION

PROBLEM-SOLVING

PIPELINE MANAGEMENT

RELATIONSHIP MANAGEMENT

MERCHANT ACQUISITION

EXPERIMENT DESIGN

EMERGING MARKETS

USER EXPERIENCE

PRODUCT ANALYTICS

EXPERIMENTATION

HYPOTHESIS TESTING

DATA VISUALIZATION

OPERATIONAL ANALYTICS

FINANCIAL FORECASTING

QUALITY ASSURANCE

KNOWLEDGE MANAGEMENT

PROCESS DOCUMENTATION

CALL CENTER OPERATIONS

GOOGLE WORKSPACE

FOREIGN EXCHANGE

USER ACQUISITION

AGENCY MANAGEMENT

MICROSOFT OFFICE

CLIENT RELATIONSHIP

CUSTOMER SUPPORT

DATA GOVERNANCE

PEOPLE ANALYTICS

INCIDENT RESPONSE

RACK INSTALLATION

POWER MANAGEMENT

ENVIRONMENTAL CONTROLS

VENDOR MANAGEMENT

CAPACITY PLANNING

JETPACK COMPOSE

PAIR PROGRAMMING

MACHINE LEARNING

GEOSPATIAL ANALYTICS

NETWORK ANALYSIS

UPLIFT MODELING

DATA MANIPULATION

PRODUCTION CODE

INTERACTION DESIGN

USABILITY TESTING

COMPONENT LIBRARY

PROJECT MANAGEMENT

PROCESS IMPROVEMENT

GROWTH STRATEGY

FINANCIAL MODELING

STRATEGIC FINANCE

CORPORATE FINANCE

COST OPTIMIZATION

CHANGE MANAGEMENT

TALENT MANAGEMENT

ORGANIZATIONAL DEVELOPMENT

MANAGEMENT CONTROL

RISK ASSESSMENT

MERCHANT ONBOARDING

CLIENT RELATIONS

TEAM LEADERSHIP

PRODUCT-DEVELOPMENT

FINANCIAL REPORTING