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Wave Mobile Money Inc.

Wave Mobile Money Inc.

Wave is a mobile money company providing affordable banking services in Africa. Their mission is to make Africa the first cashless continent by building a modern, inclusive, and affordable financial network. The service offers free deposits, withdrawals, and bill payments, with a 1% fee for sending money, targeting both personal and business users.

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Description

Wave is a mobile money service focused on making financial services radically affordable and accessible across Africa, with the goal of making it the first cashless continent. The service allows users to send and receive money, pay bills, and access other financial services via a mobile app. Key features include free deposits and withdrawals, a 1% fee on money transfers, instant airtime purchases, and toll-free customer support. Wave operates in several African countries, including Senegal, Ivory Coast, Uganda, Mali, and Burkina Faso, offering both personal and business accounts. The company was founded by Drew Durbin and Lincoln Quirk, who previously created Sendwave. Wave operates as a fully remote, global team dedicated to improving the financial lives of its users.

Technology & Skills

Uncover the hard and soft skills and tools employed by the organization, and gain insight into the technologies that drive their success

FRAUD MANAGEMENT

FIELD OPERATIONS

AGENT MANAGEMENT

USER RECRUITMENT

FLOAT MANAGEMENT

LIQUIDITY MANAGEMENT

CUSTOMER SERVICE

CASH MANAGEMENT

PEOPLE ANALYTICS

AGENT OPERATIONS

TALENT STRATEGY

ORGANIZATIONAL DESIGN

SECRET MANAGEMENT

SOURCE CODE REVIEW

PERMISSIONS ENFORCEMENT

DATABASE SECURITY

SECURITY AUDITS

INCIDENT RESPONSE

BANKING OPERATIONS

GOOGLE WORKSPACE

GOOGLE CALENDAR

CANDIDATE EXPERIENCE

TALENT ACQUISITION

USER ACQUISITION

TEAM LEADERSHIP

EXTERNAL COUNSEL MANAGEMENT

LEGAL OPERATIONS

COMPANY SECRETARIAL

REGULATORY COMPLIANCE

SUCCESSION PLANNING

CAREER DEVELOPMENT

DESIGN DOCUMENTATION

PRODUCT ROADMAP

COMPONENT LIBRARY

INTERACTION DESIGN

RISK MANAGEMENT

MARKET KNOWLEDGE

STAKEHOLDER MANAGEMENT

GROWTH STRATEGY

AGENT LIQUIDITY

PROJECT MANAGEMENT

PERFORMANCE METRICS

CROSS-CULTURAL COMMUNICATION

TIME MANAGEMENT

TROUBLESHOOTING

PRODUCT COLLABORATION

INTERNATIONAL EXPERIENCE

ESCALATION MANAGEMENT

TEAM MANAGEMENT

OFFICE MANAGEMENT

HEALTH AND SAFETY

TRAVEL COORDINATION

CONTRACT DRAFTING

VENDOR MANAGEMENT

DISTRIBUTED TRAINING

PROMPT ENGINEERING

MACHINE LEARNING

CROSS-BORDER TRANSACTIONS

CROSS-BORDER TRANSACTION

BANK ACCOUNT MANAGEMENT

LIQUIDITY AGENT

INTERNAL CONTROL

CONFIDENTIALITY

CAMPAIGN MANAGEMENT

CREATIVE DEVELOPMENT

AGENCY MANAGEMENT

PUBLIC RELATIONS

CONTENT PRODUCTION

PRODUCT MARKETING

BUSINESS DEVELOPMENT

INFLUENCER MARKETING

MICROSOFT OFFICE

EMPLOYEE RELATIONS

RECORDS MANAGEMENT

FINANCIAL SERVICES

POLICY IMPLEMENTATION

CUSTOMER SUPPORT

QUALITY ASSURANCE

CALL MONITORING

PERFORMANCE MONITORING

PROCESS ANALYSIS

FINANCIAL REVIEW

OPERATIONAL REVIEW

ACCOUNT OPENING

EXPERIMENTATION

PEOPLE MANAGEMENT

SOCIAL SECURITY

RECORD MANAGEMENT

DISCIPLINARY PROCEDURE

OFFICE SOFTWARE

PROCESS IMPLEMENTATION

POLICY FORMULATION

SALES TECHNIQUE

DATA MANAGEMENT

PERFORMANCE MEASUREMENT

SALES TECHNIQUES

EVENT ORGANIZATION

FACILITY MANAGEMENT

CONTRACTOR MANAGEMENT

UTILITIES MANAGEMENT

CONTRACTOR SUPERVISION

FLEET MANAGEMENT

ORGANIZATIONAL DEVELOPMENT

BENEFITS ADMINISTRATION

ATTENDANCE MANAGEMENT

PERFORMANCE MANAGEMENT

EMPLOYEE ENGAGEMENT

ABSENCE MANAGEMENT

TALENT MANAGEMENT

MULTI-AGENT ARCHITECTURE

AGENT ORCHESTRATION

ACTIVE LISTENING

COMPLAINT RESOLUTION

CONFIGURATION MANAGEMENT

ENDPOINT MANAGEMENT

PACKAGE MANAGER

MOBILE DEVICE MANAGEMENT

INFRASTRUCTURE-AS-CODE

MICROSOFT INTUNE

PRODUCT KNOWLEDGE

TALENT PIPELINE

EVENT COORDINATION

PERFORMANCE EVALUATION