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Wave Mobile Money Inc.
Wave is a mobile money company providing affordable banking services in Africa. Their mission is to make Africa the first cashless continent by building a modern, inclusive, and affordable financial network. The service offers free deposits, withdrawals, and bill payments, with a 1% fee for sending money, targeting both personal and business users.
Distributed
Job Listings
Field Officer
Yaoundé, Bafoussam, or Maroua/Kaéle, Cameroon
Contract
Senior
Category: Operations
Description
Wave is looking for a Field Officer to manage product rollouts and agent networks, recruit and onboard users, and ensure agent compliance and performance.Lead People Partner - Agent Operations
Dakar, Dakar, Senegal
Lead
Category: People
Description
Wave is looking for a Lead People Partner to design and implement people strategies and advise operational leaders to drive operational excellence in field operations.Application Security Engineer
candidates must be based in UK Spain Kenya Ghana or operating markets in Africa including Senegal C te d Ivoire Burkina Faso
152K
Lead
Category: Cybersecurity
Description
Wave is looking for an Application Security Engineer to lead application security, review public APIs and improve secret management while supporting incident response.Treasury Manager
Niamey, Niger
Full Time
Lead
Category: Finance
Description
Wave is looking for a Treasury Manager to design and implement cash flow strategies, optimize FX operations, and ensure liquidity across Niger.Recruiter
Abidjan, Côte d'Ivoire
Full Time
Senior
Category: Human Resources
Description
Wave is looking for a Recruiter to own end-to-end recruitment processes, build diverse talent pipelines and ensure hiring decisions align with company standards.Country Growth Operations Lead
Abidjan, Côte d'Ivoire; Bamako, Mali; Cameroon; Dakar, Senegal; Kinshasa, Democratic Republic of the Congo; Ouagadougou, Burkina Faso
Lead
Category: Growth
Description
Wave is looking for a Country Growth Operations Lead to drive user growth and manage agent operations to scale distribution and optimize acquisition.Legal Counsel
Abidjan, Côte d'Ivoire
Full Time
Senior
Category: Legal
Description
Wave is looking for a Legal Counsel to draft and negotiate contracts, manage disputes, and support regulatory and compliance matters.People Partner
Abidjan, Côte d'Ivoire; Dakar, Senegal
Full Time
Lead
Category: People
Description
Wave is looking for a People Partner to lead organizational design performance coaching talent management and employee development.Product Manager
candidates must be based in UK Spain USA Canada Kenya Ghana or in operating markets including Senegal C te d Ivoire Burkina Faso
142K - 213K
Lead
Category: Product Management
Description
Wave is looking for a Product Manager to lead cross-functional teams and define product goals metrics and roadmaps using user research.Senior Product Designer
candidates must be based in hiring hubs United States United Kingdom Spain Kenya Ghana Canada or operating markets in Africa including Senegal C te d Ivoire Burkina Faso
217K
Senior
Category: Design
Description
Wave is looking for a Senior Product Designer to design and prototype high-quality mobile iOS and Android features, run user research, and collaborate with product managers researchers engineers and analysts.Risk And Internal Control Officer
Dakar, Senegal
Full Time
Lead
Category: Finance
Description
Wave is looking for a Risk and Internal Control Officer to identify assess and mitigate operational and financial risks and design and monitor internal controls.Senior Legal Counsel (New Markets)
Cameroon; Kinshasa, Democratic Republic of the Congo
Senior
Category: Legal
Description
Wave is looking for a Senior Legal Counsel New Markets to support expansion into new markets through contracting, regulatory support and legal risk management.Head Of Operations
Ouagadougou, Burkina Faso
Full Time
Lead
Category: Operations
Description
Wave is looking for a Head of Operations to oversee day-to-day field operations, manage agent operations and liquidity, and drive strategic projects to grow a high-quality agent network.Customer Support Team Lead
Banjul, The Gambia
Full Time
Lead
Category: Customer Support
Description
Wave is looking for a Customer Support Team Lead to manage and coordinate support team representatives, ensure smooth customer support operations, handle escalations, and provide training.Office Manager
Abidjan, Côte d'Ivoire
Lead
Category: Operations
Description
Wave is looking for an Office Manager to oversee daily office operations and manage administrative tasks, vendor relations, travel arrangements, and office budgeting.Agent Operations Territory Lead
Koudougou, Burkina Faso
Contract
Lead
Category: Operations
Description
Wave is looking for an Agent Operations Territory Lead to manage agent recruitment and training, ensure agent quality and compliance, and oversee agent network operations and field rollouts.Machine Learning Scientist
candidates must be based in UK Spain Kenya Ghana Senegal C te d Ivoire or Burkina Faso
152K - 178K
Lead
Category: Ai
Description
Wave is looking for a Machine Learning Scientist to architect and ship autonomous voice and digital agents and own end-to-end ML systems from model development to production.Country Launcher Treasury Manager
Abidjan, Côte d'Ivoire
Full Time
Lead
Category: Finance
Description
Wave is looking for a Country Launcher Treasury Manager to build launch and stabilise treasury operations, establish banking and funding frameworks, ensure regulatory and operational readiness, and transfer treasury ownership to local Treasury Managers.Financial Controller
Bamako, Mali
Full Time
Lead
Category: Accounting
Description
Wave is looking for a financial controller to establish and maintain accounting frameworks, oversee financial reporting, and ensure compliance with financial, legal, and tax standards.Brand Communications Manager
Dakar, Senegal
Full Time
Lead
Category: Marketing
Description
Wave is looking for a Brand Communications Manager to drive end-to-end execution of brand and community initiatives and lead creative development for campaigns.Head Of Marketing
candidates must be based in UK Spain USA Canada Kenya Ghana Senegal C te d Ivoire or Burkina Faso
Head
Category: Marketing
Description
Wave is looking for a Head of Marketing to drive growth, shape cost-effective brand strategy, lead go-to-market initiatives and manage internal and external marketing teams.HR Administrative Assistant
Kotu, Banjul, The Gambia
Full Time
Senior
Category: Human Resources
Description
Wave is looking for a HR Administrative Assistant to prepare and manage HR documents, maintain accurate employee records, handle employee queries and ensure compliance with HR regulations.People Operations Associate
Freetown, Sierra Leone
Lead
Category: Human Resources
Description
Wave is looking for a People Operations Associate to manage HR operations, ensure compliance with Sierra Leone labor law, support payroll and onboarding, and oversee office administration and employee relations.Support Group Lead
Bamako, Mali
Full Time
Lead
Category: Customer Support
Description
Wave is looking for a Support Group Lead to manage and lead a team of customer support representatives and ensure timely resolution of customer issues.Support Quality & Training Officer
Ouagadougou, Burkina Faso
Full Time
Senior
Category: Customer Support
Description
Wave is looking for a Support Quality and Training Officer to develop training materials, monitor and score support interactions, conduct training and coaching, and ensure high support quality.Internal Auditor
Dakar, Senegal
Full Time
Lead
Category: Auditing
Description
Wave is looking for a Internal Auditor to lead audits, investigate fraud, and strengthen internal controls across operations.Premium Cash Assistant
Ouagadougou, Kadiogo, Burkina Faso
Contract
Senior
Category: Customer Support
Description
Wave is looking for a Premium Cash Assistant to manage daily reconciliation, support agents with liquidity and cash transactions, and report discrepancies.General Manager Growth
Full Time
Lead
Category: Growth
Description
Wave is looking for a General Manager Growth to drive customer growth in newer markets and scale the mobile money business through strategy, data-driven experimentation, local execution and P&L management.Human Resources Officer
Bouaké, Vallée du Bandama, Côte d'Ivoire
Full Time
Senior
Category: Human Resources
Description
Wave is looking for a Human Resources Officer to manage HR operations and employee relations.Support Group Lead
Ouagadougou, Burkina Faso
Full Time
Lead
Category: Customer Support
Description
Wave is looking for a Support Group Lead to manage and lead a team of customer support representatives to set goals, monitor performance and ensure excellent customer service.Support Quality & Training Officer
Bamako, Mali
Full Time
Senior
Category: Customer Support
Description
Wave is looking for a Support Quality and Training Officer to develop training materials and monitor and improve customer support quality.Regional Lead
Burkina Faso, Mali, Niger, Senegal, Côte d'Ivoire, Gambia, Sierra Leone
Lead
Category: Operations
Description
Wave is looking for a Regional Lead to own regional agent network expansion, lead field teams, and drive user acquisition while ensuring operational and compliance excellence.Facilities Officer
Ouagadougou, Burkina Faso
Full Time
Senior
Category: Operations
Description
Wave is looking for a Facilities Officer to oversee and maintain buildings, coordinate maintenance and vendor relationships, and manage office operations and logistics.People Partner - Support
Kotu, Banjul, The Gambia
Full Time
Lead
Category: People
Description
Wave is looking for a People Partner Support to assist the call center with HR strategy and operations, improve organizational effectiveness, and manage performance and the employee lifecycle.Office Manager
Kotu, Banjul, The Gambia
Lead
Category: Operations
Description
Wave is looking for an Office Manager to oversee daily office operations, manage administrative systems and vendor relations, coordinate travel, and manage office resources.Applied AI Engineer
Canada Ghana Kenya Spain United Kingdom United States
223K
Lead
Category: Ai
Description
Wave is looking for an Applied AI Engineer to build and deploy AI models and agent systems that automate customer support and run reliably in low-resource multilingual environments.Customer Support Representative
Ouagadougou, Burkina Faso
Contract
Junior
Category: Customer Support
Description
Wave is looking for a Customer Support Representative to manage incoming phone calls, identify and resolve customer issues, and maintain accurate records.Endpoint Engineer
Spain United Kingdom
133K - 194K
Lead
Category: Devops
Description
Wave is looking for an Endpoint Engineer to design, build and manage enterprise endpoint infrastructure and implement scalable endpoint management systems.Customer Support Representative
Yaounde, Cameroon
Contract
Senior
Category: Customer Support
Description
Wave is looking for a Customer Support Representative to provide world-class service and handle customer inquiries and complaints.Support Quality & Training Officer
Abidjan, Côte d'Ivoire
Full Time
Senior
Category: Customer Support
Description
Wave is looking for a Support Quality and Training Officer to develop training materials and monitor and score support interactions and deliver training to improve customer service quality.Recruiting Coordinator
Bouaké Vallée du Bandama Côte d'Ivoire
Full Time
Junior
Category: Human Resources
Description
Wave is looking for a Recruiting Coordinator to manage end-to-end Support hiring and coordinate recruitment events and onboarding.IT Operations Associate
Abidjan, Côte d'Ivoire
Full Time
Senior
Category: Operations
Description
Wave is looking for an IT Operations Associate to ensure reliable office internet and telephony connections, support employee hardware and software onboarding, troubleshoot networks and SMS and SIP systems, and manage ticketing and vendor coordination.Support Group Lead
Abidjan & Bouaké, Côte d'Ivoire
Full Time
Lead
Category: Customer Support