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Quality Assurance

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Category: Customer Engagement Platform

Pluno

Pluno is an AI support platform built for B2B organizations with technical products and complex support tickets. It learns from resolved tickets and connects with Zendesk, Jira, Slack, documentation systems, APIs, and other sources to automate ticket resolution, provide agent copilot assistance, create escalation context, tag and fill ticket fields, summarize calls, perform quality assurance, and investigate troubleshooting issues. It also offers a browser extension that performs approved actions in web applications through their APIs.
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Funding Rounds

Funding Round: Seed
Funding Date: 1 Jul, 2023
Raised Amount: $2.8M

Investors